Frequently asked questions about hot water systems—Tuncurry

With more than 50 years’ industry experience, the Hot Water Maintenance Taree team is able to answer all of your questions about our products and service.

Browse our frequently asked questions below or give us a call with any other queries you have.

Yes, we do. We specialise in gas, solar and electric hot water systems from reputable Australian and international brands such as Rheem, Dux and Vulcan.

What type of hot water you can get will depend on what kind of power source you’re considering. However, our experienced technicians are usually able to switch you from electric hot water to solar or gas with no worries.

Talk to our team to find out exactly what hot water systems are available for your home or business.

Choosing the right hot water system for your home or business is dependent on a lot of factors.

These include, how many people use the hot water, water usage of the property itself, and your budget in upgrading to either gas or solar powered hot water.

There are 3 main reasons to have your hot water system serviced regularly. These are:

  • Spend less money on repairs
  • Improve performance
  • Increase the lifespan of your system

Having regular maintenance performed on your hot water system will ensure old or worn parts are replaced as needed to minimise the risk of any problems arising in the future.

‘Instant’ hot water works by having a continuous flow of water to keep them active. If this continuous flow stops or becomes too low, then the system may turn itself off.

Having problems with the water pressure can also indicate further issues with your plumbing.

Even if you have a hot water system that heats water instantly, cold water must be expelled from the tap before the hot water can come through. This should take no more than a minute or two.

To ensure your home or business is suitable for solar, there are several requirements your property must meet. These include:

  • Having a north-facing roof, especially if your property is on a slope
  • Have a good amount of exposed sunny roof
  • Room for a ground-mounted storage tank

If you’re unsure whether your home or business meets these requirements, we can perform an on-site inspection and provide a recommendation. Call us today to book yours.

Solar hot water is roof mounted and uses heat from the sun to warm your water, while a heat pump takes the heat from the air to give you hot water.

To find out which system is best for your home or business, call us today.

Some external condensation on your system is normal, however if your hot water system has a visible leak or has produced more than a bucketful of water in the last 24 hours, call us. Do not attempt any repairs yourself, and if possible refrain from using the system.

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